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Privacy Policy

Last updated: March 20, 2026

1. Introduction

Global Services ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or use our services.

2. Information We Collect

2.1 Information You Provide

  • Contact information: Name, email address, company name when you submit our contact form
  • Project details: Technical requirements and business information shared during consultations
  • Payment information: Billing details processed through secure payment providers

2.2 Information Collected Automatically

  • Log data: IP address, browser type, operating system, referring URLs, and access times
  • Cookies: Essential cookies for website functionality and theme preferences (see our Cookie Policy)

3. How We Use Your Information

We use your information to:

  • Respond to your inquiries and provide requested services
  • Process transactions and send related information
  • Improve our website and services
  • Comply with legal obligations
  • Protect against fraudulent or unauthorized activity

4. Data Sharing

We do not sell, rent, or trade your personal information. We may share data with:

  • Service providers: Cloud hosting providers (AWS, OVH) that process data on our behalf
  • Legal requirements: When required by law, court order, or governmental authority
  • Business transfers: In connection with a merger, acquisition, or asset sale

5. Data Security

We implement industry-standard security measures to protect your data:

  • SSL/TLS encryption for all data in transit
  • Encrypted backups stored in AWS S3 with restricted access
  • Server hardening with Fail2Ban, firewalls, and SSH key authentication
  • Regular security audits and vulnerability assessments
  • Access controls and principle of least privilege

6. Data Retention

We retain personal information only as long as necessary to fulfill the purposes described in this policy or as required by law. Contact form submissions are retained for the duration of any resulting business relationship plus 24 months.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate data
  • Request deletion of your personal data
  • Object to or restrict processing of your data
  • Request data portability
  • Withdraw consent at any time

To exercise any of these rights, please contact us.

8. International Transfers

Your data may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place, including encryption in transit and at rest.

9. Children's Privacy

Our Services are not directed to individuals under 16 years of age. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by the "Last updated" date at the top of this page.

11. Contact Us

For privacy-related questions or to exercise your rights, please contact us.